Frequently Asked Questions (FAQ)

10 years of experience in this business allow us to deal with any given issue with maximum efficiency. We are working with professional farming teams as well as with international suppliers who farm manually. For this reason, all products provided by us are much more secure than the products offered by our competitors

24-Hour Guarantee

By keeping stock levels high, we can usually deliver your order instantly. There are several factors beyond our control in play which may cause delays in delivery in some cases. Your order will ordinarily be shipped within 24 hours though.

Refund Policy

Your money will be refunded on request as soon as you have cancelled your order – provided it has not been delivered yet. We will handle your request as fast as possible – usually within a workday.

Low Price Guarantee

We are coming out on top in a truly fierce business environment thanks to our reasonable prices and our professional customer service. You might find lower prices elsewhere, but nowhere else will you find a better overall customer experience.